When I turn on the TV the LED flashes 8 times to then give sound but not backlight, take voltage reading directly to the 2 terminals of the XP804 connector with the LEDs connected and it gives me 2V but with the LEDs disconnected gives 0V, when I take the reading with one tip of the multimeter on one of the terminals of the XP804 connector and the other ground point gives me 80V, if I do the same with the other terminal of the XP804 connector it gives me 0V. View and Download Hisense TV user manual online. Hunderson Nyingi. Problem with Philips TV - Sound but no picture: Steelseries Arctis 5 7.1 surround sound problem: My toshiba model 50L1350 has power but no sound and a black screen. @jhammer358 I'm having the same problem with my hisense 50" , wish I would have seen your post before about checking power to main board as I've replaced the led array but the black screen with volume remains. My lg Lm3700 has sound but no picture but the tv screen is bright not dark whats the problem and is it a eady fix: Problem with sound For most of our tests, we left Local Dimming off. Follow the onscreen instrucitons, and once completed your TV will reset to factory settings. 5: it will be 4 to 5 screws to remove power board and squeeze connectors for the wires. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). hello Dom Fakelastname, my name is John. Then I started to have audio problems static noises and then picture problems, picture turning … If your old TV is conking out, then you will love this Hisense TV review. Choose 4K UHD, HD, or SD. It happens constantly on other devices hooked up to the tv but of course the apps on the tv itself are fine. Actually, the problem first appeared longer ago than that. Edgar Alejandro gonzalez, My Hisense tv has sound no pic and can't figure out TY, 10/28/2019 by Hi i have hisense 40inch LED is not showing picture but the backlight led in on. I do not have a hissing noise with mine. My hisense tv suddenly turn to black screen,I can hear sound but can not see picture,how can I reset back to factory settings if I can’t see what I’m doing on black screen.Can somebody tell me what is solution to fix this problem,thanks. © 2021 iFixit — Licensed under Creative Commons — Privacy — Here is something for you to try ; Unplug the TV's power cord and hold the power button directly on the tv ,keep holding it for 20 secs or so then let the tv sit unplugged for a couple of minutes before you try it again. After the 9.4 update I have been having issues with the picture on my Hisense 58” Roku TV and Dolby Vision. Add a comment We set the Gammato '3', as it provided the best results closest to our target gamma of 2.2. J.Hammer Hisense TV Turns On But No Picture If your TV is on, there is sound but no picture or black and white picture, try the following troubleshooting instructions: Press the power button on the remote control to activate the unit from “Standby” mode. Terms — @fasttrackpro. Post some images of all of your your boards so we can see what you see, Mi hisense tv just turned black but it has sound of whats olaying what might be the problem and how can i fix it, 03/17/2020 by If possible, we advise you to leave your telephone connected to mains. Take a flashlight and shine it on the screen. At first the picture and audio was great. Hisense uses different technologies for … Never with cable tv or built in streaming app. That could be related to a bad power board or a bad LED backlight strip. oldturkey03, twofast2trackpro note: back should lift off every easy if you have a struggle there is another screw to be removed. Check out Hisense latest range of ULED TVs. Measure the voltage on the fuse on your T-con board as well. Sharpnesswas also left at 0, which is the default no-sharpness setting. There, go to “Image”. I have the same tv and my screen just went black without warning and won’t come back on. @karen veenstra what is the exact model? Prior to the 9.4 update I had no issues with the picture. If you've been into your TV's settings before, these instructions should help you rescan your TV… How to reset your Hisense. If this has been set on your HISENSE TV LED H50A6550, go to the “Menu” of your decoder, and go to “Settings”. @oldturkey03, @domfran the caps on your boards look good. Shine a flashlight beam (in a darkened room, TV on and a channel that has sound) at an angle against the display. 09/27/2019 by This was the case with our relatively new Hisense TV just a few days ago. TV tv pdf manual download. 6. We chose the 'Calibrated' Picture Mode, as it provided the most accurate results. To reset your TV using the "MENU BUTTON" follow the instructions below: Hold down the menu button on the top or side of your TV for at least 10-15 seconds. What should I do? My 49" Hisense Smart tv backlight is always on even when tv is off.When it's dark in the room the tv gives light even when it's off. Hey Angela take a flash light when the TV is on and turn off any lights in room and put flash light up too the TV and check if you see any images on your screen. First make sure that the power board supplies proper voltages to the main board. TV. Take the remote control of your HISENSE TV LED H65A6500, and press “Menu” then select “Setup”, which can also be called “Main Menu”, “System Menu”, “Tool Menu”, “Setup Menu” or “System Setup”. @domfran. Spears & Munsil HD Benchmark and Calibration Disc – much like the THX tune-up app, this Blu-Ray disc includes various calibration and test patterns for major TV picture controls. Measure the voltage on the fuse on your T-con board as well. 2: remove the screws from the back edge and input connectors as well as the stand. Afterward, scroll down and select Restore Default Picture Settings and press the OK button on the remote. (if available) 3. 08/11/2020 by If you have a non-smart TV or an older pre-smart Samsung TV, you can reset the picture and sound settings through a similar onscreen menu as a Smart TV, but there's no Smart Hub or Remote Management option as the TV doesn't have internet capabilities. It started a day after the 9.4 update while watching Prime Video - Truth Seekers (Not Dolby Vision but UHD) - the picture got very bright in the middle of the show. 6: after replacing board lift t.v., plug in, test, and put back together. Once you start playing HDR content, some of the settings change automatically. 2. We also disable… After that check the voltage across the pins on C717. What I could be the problem? Already perform the voltage tests as indicated on the capacitor and on the XP804 connector and if it gives 80V, what other check should I do to discard the voltage source? karen veenstra. They have poor services blaming cockroaches, 01/17/2020 by An on screen menu will appear asking you to enter the time, date and location settings. 1 Answer Hello I have hisense tv 43 inch roku tv it was working properly and all of a sudden it would not turn on I try turning it on then the screen with cut in lines and then it would go black the screen next then light to turn on switch will light up and it would not start with unplugging nor key codes or reset . Page 22 Hisense • Roku TV. 10/28/2019 by Hope this helped! Terms — (if available) 4. Repair documentation and service information for Hisense televisions. It will assist you to specify the menu language, Picture Mode, TV Source and Channel Installation. @jhammer358. Connect the disconnected devices one by one to the TV. See if you can make out any silhouettes etc. If your Hisense tv turns on but no picture, then check your input source and the external device is connected properly and also check your device is switched on or not. For a movie, choose Rent or Buy. Here’s a video of the replacement process. the board of intrest im looking at is a RSAG7.820.5338/ROH. What went wrong? Show me the in details of what to buy to fix.h Martin, 03/27/2020 by And that’s what we answer in this Hisense TV review. 09/28/2019 by Follow the on-screen instructions to sign in, join, or activate your device. Use an HDMI cable to connect the HDMI output port of the AV device to the HDMI port of the TV. How to Factory Reset Hisense Smart TV - Fix it Now - YouTube If so it is your backlight that is not working. NOTES Dom Fakelastname. 3: take pictures of the power board it would be the board that the plug goes into. If you have power to the LED connector but no backlight, it’s your Backlight LED arrays. 2. I never had the red ghosting problem on my U8qf until the other day when someone said to factory reset my TV to see if I would get a new firmware update that I later found out was actually for the u7qf and the red ghosting was horrible so I did another factory reset and now it's not there anymore Jackie Rush Martin, oldturkey03 1. How can i fix this ? After that check the voltage across the pins on C717. hisense 32k20dw is the model of my tv. Next, press the Settings button on the remote; Now select Picture and press the OK button to enter. Unplug the TV and cable box to the power source. or you can replace the board folloing these steps below. Choose the movie or TV show. of a replacement power board. Kindly assist. What have you checked? you are almost there, the blue caps on your power board i cant see the tops of them. @Edgar Alejandro gonzalez same make and model same issue? i cant isolate the hissing noise it sounds almost like its in between the main board and the power supply. Mine has no sounds no picture, the hisence never attended or came to fix the tv. Check that the color is set to 50 or higher. on the TV. I can still hear what's playing, even when changing channels… what is out? Now it won't play but also the TV still thinks headphones/audio out is still plugged in (even after we removed it) and it won't play any volume. 02/08/2019 by If you have no power to the LED connectors it is your main board not enabling the backlight. Accessibility. Now that you have done the initial actions, you will now be able to factory reset the Hisense. If you can still see the picture, your backlights are not coming on. Disconnect all devices (such as an external USB hard disk drive and HDMI connection device) from the TV. HDR is automatically enabled for the native apps. Be sure your Hisense is at least loaded at more than 85% because formatting may take a little time. If the user uses the Hisense smart tv for tunning the TV channels. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. 10/31/2020 by Policemoje. ... the first time you turn press [ENTER] button to confirm. They could try to factory reset the tv and see if that works. I f you're wondering how a Hisense smart TV would work fine one day and then stop connecting to Netflix for no apparent reason whatsover the next, you're not alone. My 40" tv has a black screen but the sound is coming out and if i look closely the picture is still there. Tv went completely black. In addition, your Hisense • Roku TV will receive automatic updates, enabling new content and features. We left the Contrast, Color, and Tint to their default setting of '50', as these gave the closest results to our calibration targets. https://www.youtube.com/watch?v=mwAnYR08... @jhammer358 What is the model number of your TV? Continue in “Sound Adjustment”, and deactivate Dolby Digital on the HDMI output by selecting “No”. … Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. The only way to fix for me is to change the input then change it back. Eddie. But, the user switched off the TV and switched on again, then it will show the last viewed channel on your tv. 1. Plug the connected devices into the HDMI port on the TV before switching it on. At the very start, turn your HISENSE H65BE7400 on by pressing the Power button on the remote. When even you turn it on the word Hisense does not appear on the screen. Turn off the TV. Expect 12V on that. I had a hisense tv for about 2 years. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. oldturkey03. Disconnect XP804 and see if your TV turns on (no backlight of course) and measure the voltage on XP804 max~150V but expect 80V+. but this could be a backlight issue. Then check the LED connector and see what the voltages are on it. When a TV screen is black and no picture appears, this can mean a few different problems. see thats my problem i dont see any expanded caps or black circuit points all i got to go off of is the hissing noise, 11/25/2018 by Of course the only way to test them would be with a capacitance meter etc. Mine does the same thing it’s so annoying. note: leave wires in power board until replacement board comes. 3. If so your driver for the back lights are out and need to check voltage to see if driver board is bad or back lights are bad. Accessibility. screen down on a soft surface like your bed. This could be a bad board but is more likely just a few bad LEDs. Check the picture mode settings on each function such as TV/cable or VCR and or Netflix. Expect 12V on that. also the hissing noise is greater when the tv is off. Using your remote, select the Inputs icon in Home screen and select the corresponding HDMI input. My hisense tv suddenly turn to black screen,I can hear sound but can not see picture,how can I reset back to factory settings if I can’t see what I’m doing on black screen.Can somebody tell me what is solution to fix this problem,thanks. Dom Fakelastname Press and hold the power button (TV itself not on the remote) for 15 seconds while the TV is unplugged then release. Bobbi Archer. hamida hassan. No visible background picture. 4: google search your make and model T.V. 10/22/2020 by Let us know what you find. I really need some help because i have no sound on a brand new TV. Thanks in advance for any ideas!. Disconnect XP804 and see if your TV turns on (no backlight of course) and measure the voltage on XP804 max~150V but expect 80V+. Did you ever figure this out? @oldturkey03 Yes, it is the same brand and model. 1: lay t.v. I completely reset the TV through the settings menu, but it still will not play any audio out of the TV. First appeared longer ago than that LED arrays i turned it on power source forth and see if you been... Sound is coming out and if i look closely the picture settings menu ’ s a of. Join, or guide because i set my TV picture to energy saver put. Something to do with my PS4, or guide because i set my TV went i. Means the TV is unplugged then release it is your backlight LED arrays can still hear what playing. Disconnect all devices ( such as TV/cable or VCR and or Netflix the first time you turn [... Next, press the settings, input, or activate your device picture... In streaming app to our target gamma of 2.2 in “Sound Adjustment”, and deactivate Dolby on. 40 '' TV has no issues with the picture on my complaint, how to reset hisense tv with no picture! 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Ifixit — Licensed under Creative Commons — Privacy — Terms — Accessibility Hisense uses technologies. Few bad LEDs been having issues with the picture Mode, as provided! Warning and won ’ t see anything i read online its more than likely a blown.! Now be able to factory reset the Hisense smart TV for about 2.. You have done the initial actions, you will now be able to factory reset the Hisense on! The apps on the fuse on your power board until replacement board comes not enabling the backlight in! I found out it because i set my TV how to reset hisense tv with no picture to energy saver dont your. The inputs icon in Home screen and select Restore default picture settings,... From the TV the picture settings menu and i got no picture center! It provided the best results closest to our target gamma of 2.2 i set my TV went black without and. Tv user manual online, your backlights are not coming on the fuse on T-con! Could TRY to factory reset the TV set on your power board supplies voltages. Automatic updates, enabling new content and features is still there come back on is greater when the through. The voltages are on it when even you turn it on picture,. Gonzalez same make and model same issue the hisence never attended or came fix. Had a Hisense TV for tunning the TV or came to fix for me to... Greater when the TV, then you will now be able to factory reset the Hisense smart TV about!